
Build your booking
Three quick steps. We confirm availability and a fixed quote on WhatsApp or email, usually within minutes.
What do you need?
Your trip
Place and dates: prices are then shown for your exact dates.
BYD SONG PLUS
Frequently asked questions
What documents do I need to book a car in Tunisia?+
A driving licence held for at least two years, your passport or ID card, and a credit or debit card. An International Driving Permit is recommended if your licence is not in the Latin alphabet.
How do the reservation deposit and the security deposit work?+
To confirm a booking made more than 7 days ahead, a reservation deposit of 10% (standard cars) or 20% (luxury cars) is required; for last-minute bookings (0–7 days) it is optional or subject to availability. Separately, a refundable security deposit is held during the rental — 1,500–3,000 TND economy, 5,000 TND standard, 6,000–8,000 TND luxury — and returned in full when the car comes back in good condition.
What is the minimum age to rent a car with VIPCAR?+
The driver must be at least 21 years old and have held a valid driving licence for a minimum of two years, as set out in our Terms & Conditions.
Do I have to pay anything to get a quote?+
No. The quote is free and without commitment. A reservation deposit of 10% (standard) or 20% (luxury) is only required to confirm a booking made more than 7 days ahead; within 7 days it is optional or subject to availability.
Which payment methods and currencies do you accept?+
The reservation deposit can be paid by bank card, bank transfer, PayPal or Revolut. The balance is paid when you receive the vehicle: in cash, by card or via a secure payment link. We accept TND, EUR, USD, GBP and SAR.
Can I cancel or modify my booking?+
Yes. Cancellation and modification are free up to 24 hours before pick-up. Within 24 hours of pick-up, the reservation deposit is not refunded and a fee of 20% of the rental cost applies, as per our Cancellation Policy. Refunds are processed within 5–7 business days.
Do you serve destinations outside Greater Tunis?+
Yes, we cover the whole country. Every transfer has a fixed price agreed before you travel. For chauffeur trips outside Greater Tunis or Djerba, a fuel and driver-accommodation supplement may apply depending on the destination — it is always included in the quote before you commit.
Can I pick up the car or my driver at the airport?+
Yes. Rental cars are delivered and collected free of charge at Tunis-Carthage (TUN) and Djerba-Zarzis (DJE); at Enfidha-Hammamet (NBE) delivery and collection cost €60 each way. For transfers, your driver tracks your flight and waits in arrivals with a name sign — just add your flight number when booking.
Is insurance included in the price?+
Yes. Every rental includes basic third-party insurance. We do not sell extra insurance packages: instead, the refundable security deposit is your maximum liability, returned in full when the car comes back in good condition.
