Last updated: June 2026
1. Free cancellation
Reservations can be cancelled free of charge up to 24 hours before the pickup date.
2. Cancellation fees
Cancellations made within 24 hours of the pickup date will incur a fee of 20% of the rental cost.
3. No-show policy
If you fail to collect the vehicle without prior notice, the full rental amount will be charged.
4. Modifications
You can modify your reservation at no extra cost up to 24 hours before the pickup time, subject to vehicle availability.
5. Refunds
Refunds are processed within 5-7 business days of the cancellation request.
Questions about this policy? Contact VIPCAR: