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Three quick steps. We confirm availability and a fixed quote on WhatsApp or email, usually within minutes.

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Place and dates: prices are then shown for your exact dates.

Mercedes-Benz A-Class

FAQ

Frequently asked questions

What documents do I need to book a car in Tunisia?+

A driving licence held for at least two years, your passport or ID card, and a credit or debit card. An International Driving Permit is recommended if your licence is not in the Latin alphabet.

How do the reservation deposit and the security deposit work?+

To confirm a booking made more than 7 days ahead, a reservation deposit of 10% (standard cars) or 20% (luxury cars) is required; for last-minute bookings (0–7 days) it is optional or subject to availability. Separately, a refundable security deposit is held during the rental — 1,500–3,000 TND economy, 5,000 TND standard, 6,000–8,000 TND luxury — and returned in full when the car comes back in good condition.

What is the minimum age to rent a car with VIPCAR?+

The driver must be at least 21 years old and have held a valid driving licence for a minimum of two years, as set out in our Terms & Conditions.

Do I have to pay anything to get a quote?+

No. The quote is free and without commitment. A reservation deposit of 10% (standard) or 20% (luxury) is only required to confirm a booking made more than 7 days ahead; within 7 days it is optional or subject to availability.

Which payment methods and currencies do you accept?+

The reservation deposit can be paid by bank card, bank transfer, PayPal or Revolut. The balance is paid when you receive the vehicle: in cash, by card or via a secure payment link. We accept TND, EUR, USD, GBP and SAR.

Can I cancel or modify my booking?+

Yes. Cancellation and modification are free up to 24 hours before pick-up. Within 24 hours of pick-up, the reservation deposit is not refunded and a fee of 20% of the rental cost applies, as per our Cancellation Policy. Refunds are processed within 5–7 business days.

Do you serve destinations outside Greater Tunis?+

Yes, we cover the whole country. Every transfer has a fixed price agreed before you travel. For chauffeur trips outside Greater Tunis or Djerba, a fuel and driver-accommodation supplement may apply depending on the destination — it is always included in the quote before you commit.

Can I pick up the car or my driver at the airport?+

Yes. Rental cars are delivered and collected free of charge at Tunis-Carthage (TUN) and Djerba-Zarzis (DJE); at Enfidha-Hammamet (NBE) delivery and collection cost €60 each way. For transfers, your driver tracks your flight and waits in arrivals with a name sign — just add your flight number when booking.

Is insurance included in the price?+

Yes. Every rental includes basic third-party insurance. We do not sell extra insurance packages: instead, the refundable security deposit is your maximum liability, returned in full when the car comes back in good condition.