Terms & Conditions

1. Driver requirements

• The driver must be at least 21 years old and have held a valid driving licence for a minimum of two years.
• Documents required at delivery: passport or ID card, driving licence, and a credit or debit card in the driver's name.
• An International Driving Permit is recommended if the licence is not written in the Latin alphabet.

2. Payment and security deposit

• A valid credit or debit card is required for all rentals.
• A refundable security deposit is held for the duration of the rental: 1,500–3,000 TND for economy vehicles, 5,000 TND for standard vehicles and 6,000–8,000 TND for luxury vehicles. The exact amount is shown on each vehicle page and in the rental contract.
• The security deposit is returned in full when the vehicle comes back in good condition. It is the renter's maximum liability: nothing is charged beyond the deposit.
• Prices are displayed in TND with a EUR conversion. Accepted currencies: TND, EUR, USD, GBP and SAR. Accepted payment methods: cash, bank card, bank transfer, PayPal, Revolut and secure payment link.

3. Insurance and liability

• All rentals include basic third-party insurance.
• No additional insurance packages are sold. The refundable security deposit described in section 2 is the renter's maximum liability for the vehicle during the rental.

4. Mileage and fuel

• 300 km per day are included. Longer itineraries are confirmed at booking.
• Fuel policy is full-to-full: the vehicle is returned with the same fuel level as at delivery.

5. Rental period

Rentals are charged on a 24-hour basis from the pick-up time. Late returns may incur extra charges. Some vehicles have a minimum rental duration, shown on the vehicle page.

6. Delivery, collection and one-way rentals

• Delivery and collection are available 24/7 at Tunis-Carthage (TUN), Djerba-Zarzis (DJE) and Enfidha-Hammamet (NBE) airports. They are free of charge at TUN and DJE; at NBE, a fee of €60 applies to delivery and €60 to collection (€120 when the vehicle is both delivered and collected at NBE).
• Delivery to hotels and other addresses in Tunisia is available on request and confirmed at booking.
• One-way rentals (for example pick-up in Tunis, return in Djerba or Gabès) are allowed. A one-way fee of €70–€100 applies depending on the route and is confirmed at booking.

7. Vehicle use

• The vehicle may not be used for illegal activities and may not be driven outside Tunisia.
• Smoking inside the vehicle is strictly prohibited.

8. Maintenance and damages

• Minor damage and tyre punctures occurring during the rental are the renter's responsibility, within the limit of the security deposit.
• Routine maintenance is covered by VIPCAR.

9. Cancellation

Please refer to our Cancellation Policy for full terms.

10. Governing law

These terms are governed by the laws of Tunisia.